1. Overview

This Payment Policy governs all financial transactions conducted on the platform between Campaign Owners (“Brands”) and Influencers (“Service Providers”).

The platform operates as a marketplace facilitating transactions and is not the direct provider of influencer services.

2. Payment Processing Partners

All payments are securely processed through authorized payment gateway partners including:

• Razorpay

• Cashfree

The platform does not store card details.

3. Payment Structure

Each campaign payment may include:

1. Campaign Value (Influencer Fee)

2. Platform Service Fee (currently 7%)

3. Payment Processing Fee (currently 2%)

4. Applicable GST (18%) on Platform Service Fee and Processing Fee

The total amount payable is displayed clearly before payment confirmation.

4. GST & Taxation

GST is applicable only on:

• Platform Service Fee

• Payment Processing Fee

GST is not charged by the platform on the Campaign Value unless required under applicable law.

The platform collects GST and remits it to the Government in accordance with Indian tax regulations.

5. Payment Confirmation

A campaign is confirmed only after:

• Successful payment authorization

• Confirmation from the payment gateway

• Funds credited to the platform

If a transaction fails but funds are debited, reversal timelines depend on the issuing bank (typically 5–7 business days).

6. Gateway Charges

Payment gateway charges are applied as per the agreement between the platform and the payment partner. These charges may be recovered through the Payment Processing Fee disclosed at checkout.

7. Fraud Monitoring

All transactions are subject to fraud monitoring and compliance review. The platform reserves the right to suspend or hold transactions suspected of fraud or policy violations.