Last Updated: [16 FEB 2026]

1. Cancellation Before Influencer Acceptance

If a Campaign Owner cancels a campaign before the Influencer accepts it:

The Campaign Owner will receive a refund of the Campaign Value after deduction of:

• Platform Service Fee

• GST applicable on Platform Service Fee

• Payment Processing Fee

• GST applicable on Payment Processing Fee

• Payment Gateway charges (if applicable)

These deductions cover administrative, processing and banking costs already incurred.

2. Cancellation After Influencer Acceptance

If cancellation occurs after Influencer acceptance:

• Refund eligibility will depend on campaign progress.

• If work has commenced or been completed, partial or no refund may apply.

• The platform reserves the right to determine refund amount based on submitted documentation.

3. Non-Refundable Components

The following amounts are non-refundable:

• Platform Service Fee

• GST on Platform Service Fee

• Payment Processing Fee

• GST on Processing Fee

• Payment Gateway Charges

• Completed service value

4. Refund Timeline

Approved refunds will be processed within 5–10 business days through the original payment method. Actual credit timelines depend on banks and payment gateways.